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Store Location

Evening Shift Lead

Hours/Pay:

  • $18/hour
  • 4-5 days/week
  • 2:00 PM - 9:00 PM
  • Includes weekends

About This Role:

Knoke’s is looking for a dependable, upbeat Evening Shift Lead to join our downtown store team! This role is perfect for someone who enjoys leading by example, thrives in a fast-paced, customer-focused environment, and loves all things sweet. If you’re enthusiastic, detail-oriented, and want to grow with a local business rooted in tradition and quality, we’d love to meet you.

Key Responsibilities:

  • Lead the evening team in creating a positive, smooth-running shift
  • Train and support new team members to deliver Knoke’s level of customer service
  • Assign and oversee projects/tasks during evening shifts
  • Assist customers directly, including scooping ice cream, assembling chocolate boxes, and answering questions
  • Handle customer complaints and problem-solving as the lead person during evening hours
  • Ensure smooth evening closing operations: clean-up, stocking, organizing, and locking up the store
  • Maintain a clean, organized retail environment in line with Knoke’s standards

What We're Looking For:

  • Enthusiastic and dependable team player
  • Friendly and approachable communicator
  • Comfortable leading others and giving direction
  • Detail-oriented and organized, even during busy times
  • Calm under pressure and good at problem-solving
  • Able to stand for long periods and lift up to 20 lbs
  • Previous retail or food service experience is a plus
  • Bonus: Interest in picking up additional hours at our production site

Why Join Us?

Knoke’s offers a fun, collaborative team environment where every shift is filled with sweet moments. As a team member, you’ll enjoy the chance to grow with a well-loved local brand, and the satisfaction of being part of a business that brings joy to the community. Starting pay reflects that training is required, but raises are absolutely available for those who show strong performance, leadership, and reliability. If you’re someone who loves a positive work culture and wants to feel proud of the place you work, Knoke’s is the place to be.

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Production Site

Production Lead

Hours:

  • Busy Season (Fall-Winter): 7:00 AM - 5:00 PM (45-55 hours/week)
  • Slow Season (Summer): 7:00 AM - until production is complete (typically 40-45 hours/week)

About this role:

We’re looking for a hands-on, motivated Production Lead to join our team and help craft batches of caramels, toffee, roasted nuts, and so much more. This role requires a balance of precision, creativity, and leadership in a fast-paced production environment. The ideal candidate is passionate about quality, thrives in a team setting, and is driven by results.

Key Responsibilities:

  • Open and prepare the front of house, including startup operations and equipment checks.
  • Roast nuts and cook core products, including caramels, toffees, brittles, and caramel popcorn, with precision and consistency.
  • Participate in daily production planning, including a 4:00 PM meeting with the Front of House Lead to set the next day’s schedule.
  • Manage inventory and reordering, working closely with the Finance team and the Front of House Lead to ensure all ingredients and packaging supplies are available.
  • Restock production areas and maintain organized workstations throughout the day
  • Oversee finished product storage, shipping, and receiving, including forklift operation, pallet wrapping, and prepping outbound shipments.
  • Coordinate with and oversee maintenance personnel
  • Support front-of-house operations as needed, based on production needs and flow
  • Ensure adherence to food safety, cleanliness, and quality control standards throughout the production process.

Requirements:

Experience & Skills

  • 2+ years in food production, or manufacturing setting
  • Experience in confectionery, or roasting preferred
  • Comfortable working with commercial kitchen equipment, hot products, and batch production
  • Strong understanding of food safety and sanitation best practices
  • Experience with inventory tracking and basic production scheduling
  • Forklift certification is a plus (or willingness to obtain)
  • Basic mechanical or equipment troubleshooting experience

Work Ethic & Attitude

  • Enthusiastic, curious, and eager to learn
  • Excited by a fast-paced, high-quality kitchen environment
  • Self-driven with a “get stuff done” mentality not just clocking in and out
  • Detail-oriented and observant, able to notice nuances in roasting and cooking
  • Takes pride in consistency and understands cooking is both an art and a science
  • Willing to jump in wherever needed and help the team succeed

Leadership & Communication

  • Confident and kind, with strong decision-making skills
  • Empathic and clear communicator—direct but respectful
  • Motivated by continuous improvement and team growth
  • Flexible and adaptable when priorities shift or challenges arise
  • Strong verbal communication skills; bilingual is a plus

Physical Requirements

  • Able to lift 50 lbs regularly and stand for extended periods
  • Comfortable working in a warm production environment
  • Able to operate warehouse equipment or willing to learn

Why Join Us?

We’re a company that values craftsmanship, quality, and team spirit. We work hard, take pride in what we make, and celebrate our wins together. If you love working with your hands, take pride in a job well done, and are excited to grow with a company that’s passionate about what it creates—we’d love to meet you.

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